My Sprout Works in IE - But Not in Firefox

Tom Humbarger
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My Sprout Works in IE - But Not in Firefox

Is there any reason why this would happen?

My Sprout is temporarily posted on this page...

http://www.mycatalyze.org/GettingStarted/tabid/2134/Default.aspx

Is it related to not having a Flash add-in for Firefox?

Tom

Tom (not verified)
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Actually, the Sprout works in Firefox (I'm writing this in FF and the Sprout above does appear). However, it doesn't work in our Dot-Net-Nuke community application which is available at the link above.

Austin N.
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Hello Tom,

You get a gold star, you found a bug! The problem is that your sprout's html code on your website is missing the <embed> tag portion of your sprout embed code. Either you removed it yourself or your hosting company automatically removed it. It either case that should be OK since the embed is not a standard HTML tag (but we include it for compatibility reasons), for example myspace strips that tag out of our code and reformats other parts as well, so sprouts in myspace viewed with firefox do work. But in your case it looks like only the embed tag was stripped out... and we are actually missing some code from the <object> tags.

We'll get this fixed up right away. In the meantime, please try this code:

<object id="sigAmxEHfA3iHlhbr" codebase="http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,0,0" height="171" width="620" data="http://farm.sproutbuilder.com/130948/load/igAmxEHfA3iHlhbr.swf" name="movie">
<param value="transparent" name="wmode" />
<param value="middle" name="align" />
<param value="true" name="allowFullScreen" />
<param value="always" name="allowScriptAccess" />
<param value="high" name="quality" />
<param value="http://farm.sproutbuilder.com/130948/load/igAmxEHfA3iHlhbr.swf" name="movie" />
</object>
<img style="visibility:hidden;width:0px;height:0px;" border=0 width=0 height=0 src="http://counters.gigya.com/wildfire/CIMP/Jmx*PTEyMDkwNTkzMTA*MTEmcHQ9MTIwOTA1OTMxMzc5MiZwPTEyMDc*MSZkPTIxMzM5OCZuPQ==.jpg" />

Jonathan Ray
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Joined: 2008-04-24
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I'm having a similar problem where one of my sprouts will not display in Firefox on a mac. Works in FF and IE on a PC. It also works in Safari on a mac.

Embedded the sprout on this page to test http://www.aviationtoday.com/jray/ (everything works fine).

Then embedded here to launch http://www.aviationtoday.com/sar (and I get nothing in FF on a mac)?

I say nothing...you can actually hover over the empty space and find the links and they work, you simply cannot see anything?

/sar is a new section of this site but I cannot figure out why it cannot display?

JRay

Austin N.
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Hello Jonathan,

Your problem is not related to the problem mentioned above, your <embed> tags are intact. However, looking at the source code on the page, I'm not a that great with HTML and <div%gt; tags nor javascript, but perhaps something on that page is hiding your sprout. I did notice that there are some javascript functions to hide flash objects, perhaps banner ads, maybe they're also hiding your sprout?

Isaac Hazard
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Austin,

THanks so much. I work with Tom on the Catalyze site and the new code solves the problem for Firefox. However, now it's not rendering in IE. Any thoughts?

Isaac

Frank D.
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Hello Isaac,

I was able to view your Sprout using the regular embed code from the 'share' button in both Firefox 2 and IE7.

Can you try re-inserting the code in your website to see if that solves the problem.

Austin N.
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Hello Issac,

Also, we actually recomend that you don't remove the tags, but if you must or don't have a choice, try this code:

<object id="sigAmxEHfA3iHlhbr" type="application/x-shockwave-flash" codebase="http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,0,0" height="171" width="620" data="http://farm.sproutbuilder.com/130948/load/igAmxEHfA3iHlhbr.swf" name="movie">
<param value="application/x-shockwave-flash" name="type"/>
<param value="transparent" name="wmode" />
<param value="middle" name="align" />
<param value="true" name="allowFullScreen" />
<param value="always" name="allowScriptAccess" />
<param value="high" name="quality" />
<param value="http://farm.sproutbuilder.com/130948/load/igAmxEHfA3iHlhbr.swf" name="movie" />
</object>
<img style="visibility:hidden;width:0px;height:0px;" border=0 width=0 height=0 src="http://counters.gigya.com/wildfire/CIMP/Jmx*PTEyMDkwNTkzMTA*MTEmcHQ9MTIwOTA1OTMxMzc5MiZwPTEyMDc*MSZkPTIxMzM5OCZuPQ==.jpg" />

MattK (not verified)
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Hi There,

I am using experiencing issues with Firefox as well. We created a sprout and it works great on IE, however not so much in FF. However, the one note is that we are using this in an Intranet site. Not sure if that has an effect on it or not.

Here is the sprout code, I am not seeing anything that was removed by our CMS tool.

Any thoughts would be appreciated.

Matt Kornfeind
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Joined: 2008-06-02
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Sorry, here is a temp site to check it:

http://www.cbcworldwide.com/content/sprout

MK

joanne poesch
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Joined: 2008-05-15
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Hi -

I'm using the code from the "Share" button to display the widgets on our pages and it works great when I create the page using Firefox - however when I do that, my pages do not load at all in IE.

When I create the pages using IE and the code from the "Share" buttons, the widgets don't appear in Firefox but the pages load.

It's a vicious circle - can you help?

Here are the two pages:

http://animalattraction.com/AnimalAttractionMySpaceWidgets/tabid/573/Def...

http://animalattraction.com/AnimalAttractionFacebookWidgets/tabid/572/De...

Jody Fellows
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Joined: 2008-04-28
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Hi, I'm having an odd problem with Sproutbuilder in Firefox.

The sprouts show up fine in Firefox, only they are old sprouts. I've updated each of them ad saved and published them. They show up updated in other broswers (IE and Opera), but not in Firefox. It's odd. I've cleared the cache and everything.

Any ideas?

Matt Kornfeind
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*BUMP*

Any development work ongoing to assure that sprouts work in both IE and Firefox without any issues? I would think this may become more of a hot topic with the current push by Mozilla to spread the Firefox name.

MK

Austin N.
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Hello Matt,

Try removing the classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000"
part of your Sprout HTML code. while we don't necessarily recommend that, for now it may be the only way to get your sprout displayed in both IE and Firefox since it looks like your Content Management System) is stripping our <embed> tags.

Austin N.
Posts: 313
Joined: 2008-01-29
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Hello Joanne,

Are you still having problems with IE and FF? The sprout on the two pages you listed display fine for me in IE 7 and Firefox.

Austin N.
Posts: 313
Joined: 2008-01-29
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Hello Jody,

On the page that you've posted your Sprout, try viewing the page source and finding the Sprout HTML code and check whether or not your Sprout code contains an <embed> tag. If not, you may be running into the same problem as Matt, your content management system or web host is stripping off the embed tag. If so, try removing the classid="" attribute from your <object> tags

Mel C. (not verified)
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Joined: 1969-12-31
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I am also having an issue with Firefox not updating my widgets. My widgets are displaying a RSS news feed. The feed will not update on the display of the widget on Firefox only. Internet Explorer is fine.

I have tried removing the classid attribute, but that didn't resolve the problem. As far as I can tell, I still have embed tags. The code is validated for XHTML; and does have AC code script.

Here is my test page:
http://www.kidswithfoodallergies.org/widgets4.html

The most recent item on the RSS is not displaying on Firefox. It is showing items from mid-June and earlier (when it was updating); but won't update now.

Thanks for any ideas on fixing this!

Mel C. (not verified)
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It updated this morning.

So it's taking quite a long time to update the feed displaying on the RSS; whereas IE refreshes it within an hour.

Any ideas?

Thank you!

Matt Kornfeind
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Joined: 2008-06-02
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Austin,

That did it. Removing the classid now allows for my sprout to be shown in Firefox. Thanks for looking into this.

MK

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